Cutting headcount and plugging in a chatbot doesn't work if no one is redesigning the actual workflows or training the team left behind to handle the handoffs.
The real value right now isn't in selling another software license. It is in being the person who walks in and fixes the broken operating model so the tools actually deliver a return.
Cutting headcount and plugging in a chatbot doesn't work if no one is redesigning the actual workflows or training the team left behind to handle the handoffs.
The real value right now isn't in selling another software license. It is in being the person who walks in and fixes the broken operating model so the tools actually deliver a return.
Exactly. Huge need!
The cut frees the budget but it does not close the gap and that is exactly where the return hides.